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Service Detail

Managed SOC & MDR

24/7/365 security operations monitoring, threat detection, and incident response staffed by certified analysts.

Attackers don't work business hours. Ransomware deploys at 2 AM on a Saturday. Credential theft happens during the holiday break. Business email compromise executes while your team is in an all-hands meeting. A Security Operations Center monitors your environment around the clock — real analysts watching real alerts, investigating suspicious activity, and responding to threats before they become breaches. Forged delivers SOC monitoring and Managed Detection & Response through certified operations partners, covering endpoints, cloud environments, and network traffic under a single engagement. You get 24/7 coverage, SLA-backed response times, extended investigation hours, and pre-approved threat containment actions — the same protection a Fortune 500 security program provides, structured for organizations that need premium coverage without building a multi-million-dollar internal team.

What's Covered

Scope of Assessment

24/7/365 Threat Monitoring

Continuous monitoring of your network, endpoints, cloud, and email by certified security analysts. Every alert triaged by a human — not just correlated by a machine and dumped into a queue nobody checks.

Threat Detection & Hunting

Behavioral analytics, threat intelligence correlation, and proactive threat hunting to find attackers who evade automated detection. Looking for what the tools miss — living-off-the-land techniques, slow-burn compromises, and insider threats.

Incident Response & Containment

When a threat is confirmed, our team contains it — isolating endpoints, blocking IPs, disabling accounts, and preserving evidence. Response begins in minutes, not hours. Escalation to your team with clear next steps.

SIEM & Log Management

Security Information and Event Management collecting logs from firewalls, endpoints, servers, cloud platforms, and applications. Correlated, normalized, and retained for investigation and compliance.

Threat Intelligence

Real-time threat intelligence feeds correlated against your environment. Known malicious IPs, domains, file hashes, and attack patterns checked against your traffic and endpoint telemetry continuously.

Compliance Reporting & Evidence

Monthly security reports, incident summaries, and compliance evidence for SOC 2, HIPAA, PCI-DSS, CMMC, and cyber insurance requirements. The documentation your auditors and carriers demand.

Our Process

How It Works

01

Security Assessment & Onboarding

We assess your current security stack, identify coverage gaps, and design the monitoring architecture. Every log source, detection rule, and response procedure is planned before we go live.

  • Current security tool inventory — what's deployed, what's configured, what's actually working
  • Log source identification — firewalls, endpoints, servers, cloud, email, identity systems
  • Detection rule tuning — baseline your environment to reduce false positives from day one
  • Response procedure design — what actions we take automatically vs. what requires your approval
  • Escalation matrix — who we call, when, and through what channel for each severity level
02

Sensor Deployment & Integration

Log collectors, SIEM agents, and EDR integrations deployed across your environment. Every data source connected, validated, and producing usable telemetry before monitoring goes live.

  • SIEM log collection agents deployed on servers and network devices
  • EDR/endpoint telemetry integration for behavioral detection
  • Cloud platform integration — Azure/AWS security logs, M365 audit logs, identity events
  • Firewall and network device log forwarding configured
  • Initial detection rule validation — known-good baseline established
03

Active Monitoring & Detection

SOC analysts monitoring your environment 24/7/365. Every alert triaged within minutes. Suspicious activity investigated. Confirmed threats escalated with clear context and recommended actions.

  • Tier 1 analysts: real-time alert triage and initial investigation (24/7)
  • Tier 2 analysts: deep-dive investigation of complex or high-severity alerts
  • Tier 3 analysts: threat hunting, detection engineering, and incident lead
  • Automated response actions for known-bad indicators (IP blocking, account lockout)
  • Human-verified escalation — no alert fatigue, no false positive floods
04

Continuous Improvement & Reporting

Monthly security reviews, detection rule updates, threat landscape briefings, and service improvements. Your security posture gets stronger every month — not just maintained.

  • Monthly security report — alerts processed, incidents detected, threats contained
  • Detection rule tuning — new rules added, false positives eliminated, coverage gaps closed
  • Threat landscape briefings — what's targeting your industry and what we're doing about it
  • Quarterly service review with your leadership — metrics, improvements, and recommendations
  • Annual detection coverage assessment — mapping your telemetry against MITRE ATT&CK
Deliverables

What You Receive

SOC Onboarding Report

Assessment of your current security posture, identified gaps, deployed sensors, configured detection rules, and response procedures. Your baseline document for measuring improvement.

Real-Time Security Dashboard

Live visibility into alert volume, severity distribution, mean time to detect, mean time to respond, and active investigations. Accessible 24/7 from any browser.

Incident Reports

Every confirmed incident documented — timeline, indicators of compromise, containment actions, root cause, and remediation recommendations. Your audit trail and insurance evidence.

Monthly Security Summary

Executive-ready report covering alerts processed, incidents detected, threats blocked, and security posture trends. Benchmarked against industry averages for context.

MITRE ATT&CK Coverage Map

Your detection capabilities mapped against the MITRE ATT&CK framework — showing which tactics and techniques you can detect, which you can't, and what it would take to close gaps.

Compliance Evidence Package

Pre-formatted evidence for SOC 2, HIPAA, PCI-DSS, CMMC, and insurance audits — monitoring logs, incident response records, and security metrics ready for auditor review.

Who It's For

Is This Right for You?

Organizations Without a Security Team

You have IT staff but no dedicated security analysts. Our SOC gives you enterprise-grade security operations without hiring, training, and retaining a team that costs $500K+ annually.

Compliance-Mandated Monitoring

SOC 2, HIPAA, PCI-DSS, CMMC, and most cyber insurance policies require continuous security monitoring with documented incident response. We provide both the capability and the evidence.

After-Hours Coverage

Your IT team works 8-to-5 but attackers work 24/7. Our SOC covers nights, weekends, and holidays — the windows when most successful attacks occur.

Growing Attack Surface

Cloud adoption, remote work, SaaS applications, and IoT devices have expanded your attack surface faster than your security capabilities. SOC monitoring scales to cover it all.

Post-Incident Hardening

You experienced a breach and need to ensure it doesn't happen again. Managed SOC provides the continuous monitoring that was missing — detecting the next attempt before it succeeds.

Cyber Insurance Requirements

Your insurance carrier requires 24/7 monitoring, EDR, and documented incident response as conditions of coverage. We check every box and provide the attestation letters they need.

Common Questions

FAQ

What's the difference between SOC monitoring and MDR?

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SOC monitoring watches your environment, detects threats, and alerts you. MDR (Managed Detection and Response) goes further — our team actively responds to confirmed threats by isolating endpoints, blocking malicious traffic, disabling compromised accounts, and containing incidents. Forged delivers both as a single service. We don't just tell you there's a fire — we start putting it out.

How fast do you respond to alerts?

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Critical alerts (active compromise, ransomware deployment, data exfiltration): initial triage within 5 minutes, containment actions within 15 minutes. High-severity alerts: triage within 15 minutes, investigation within 1 hour. Medium and low: same business day. All SLAs tracked and reported monthly.

What tools do we need to have in place?

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At minimum: a next-gen firewall with logging enabled and an EDR solution on endpoints. If you don't have these yet, we'll deploy them as part of onboarding. We integrate with most major platforms — CrowdStrike, SentinelOne, Microsoft Defender, Fortinet, Palo Alto, and others. We're not locked to a single vendor stack.

Will we get buried in alert noise?

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No — that's the point. Our analysts triage every alert so your team only hears about confirmed threats and validated incidents. We handle the false positives, the tuning, and the 'suspicious but benign' activity. You get actionable escalations with context and recommended next steps — not a firehose of emails.

How much does managed SOC/MDR cost?

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Pricing is based on the number of monitored endpoints, log sources, and data volume. A typical mid-market organization (50–500 endpoints) runs $3,000–$8,000/month. That's a fraction of the $500K–$1M+ annual cost of building an internal SOC with 24/7 staffing, SIEM licensing, and threat intelligence subscriptions. We provide a detailed quote after a scoping conversation.

Case Study
750-Staff Nonprofit Health Organization
Consolidated IT operations and improved quality without business interruption.
Read Case Study

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