F
Forged
Consulting Group
← Back to HomeDiscuss Your Project
Service Detail

VoIP, Cabling & Connectivity

Structured cabling, phone systems, internet circuits, and wireless infrastructure — designed alongside your security stack.

Cabling is the one piece of your infrastructure that outlasts everything else. Switches get replaced every 7 years. Phones upgrade every 5. But the cable in your walls will be there for 15–20 years. Get it wrong and every future upgrade is harder and more expensive. Forged designs structured cabling, VoIP phone systems, internet circuits, and connectivity infrastructure as an integrated system — not as separate projects managed by separate vendors who never talk to each other.

What's Covered

Scope of Assessment

Structured Cabling Design

Cat6/Cat6A/fiber backbone design with cable pathway planning, cable tray routing, patch panel layouts, and labeling standards. Built to TIA-568 standards with headroom for future bandwidth demands.

VoIP Phone Systems

Cloud-hosted or on-premise VoIP deployment — handset selection, auto-attendant programming, call routing, voicemail, call recording, and integration with your CRM or helpdesk platform.

Internet Circuit Procurement

ISP evaluation, circuit selection (fiber, cable, fixed wireless, LTE failover), contract negotiation, and installation coordination. We get you the right bandwidth at the right price with proper redundancy.

Wireless Infrastructure

Enterprise access points with heat mapping, channel planning, and density calculations. Corporate, guest, and IoT SSIDs with individual security policies and bandwidth controls.

Telecom Room & MDF/IDF Build

Server closet and telecom room buildouts — rack installation, cable management, power distribution, cooling, grounding, and physical security. The foundation your entire network depends on.

Multi-Site Connectivity

MPLS, SD-WAN, point-to-point circuits, and site-to-site VPN connecting your locations into a unified network. Centralized management with local survivability if the WAN link drops.

Our Process

How It Works

01

Site Survey & Cable Pathway Design

We walk your space with the blueprints — identifying every cable pathway, drop location, telecom room, and potential obstacle. The cabling design is drawn before the first box of cable arrives on site.

  • Drop count and location planning per room, workstation, and common area
  • Cable pathway assessment — conduit, J-hooks, cable tray, and plenum ratings
  • Telecom room sizing — rack count, power requirements, cooling needs
  • Fiber backbone design for inter-building and inter-floor connectivity
  • Labeling and documentation standards defined before installation begins
02

VoIP & Circuit Planning

Phone system requirements gathered — call volume, extension count, features needed, and integrations required. Internet circuits evaluated for bandwidth, latency, SLA, and redundancy. Both designed to work together on the network we're building.

  • User and extension planning with call flow mapping
  • Feature requirements — auto-attendant, call queues, recording, conferencing, mobile app
  • Circuit evaluation — bandwidth needs calculated from actual application requirements
  • Redundancy design — primary and failover circuits with automatic switchover
  • Quality of Service configuration to prioritize voice traffic over data
03

Installation & Termination

Cable pulled, terminated, tested, and certified. Phones deployed, provisioned, and configured. Circuits installed and tested. Every connection documented and labeled from the patch panel to the wall plate.

  • Structured cabling installation to TIA-568 standards
  • Every cable tested and certified with Fluke results documented
  • Patch panels terminated, labeled, and cross-connected
  • VoIP phones provisioned with user extensions, voicemail, and features
  • Circuit installation coordinated with ISP — we manage the vendor relationship
04

Testing, QoS & Handoff

Full system validation — call quality testing, bandwidth verification, failover scenarios, and wireless coverage confirmation. Documentation package delivered and your team trained on phone system administration.

  • Voice quality testing across all endpoints — MOS scores documented
  • Bandwidth testing on all circuits — committed vs. burst vs. actual
  • Failover testing — primary circuit drop, VoIP survivability, wireless redundancy
  • Wireless validation walk with coverage and performance measurements
  • Phone system admin training — adding users, changing routing, pulling reports
Deliverables

What You Receive

Cabling As-Built Documentation

Every cable run documented — origin, destination, length, test results, and label. Floor plans updated with drop locations. Patch panel schedules showing port-to-port connectivity.

Fluke Test Certifications

Every copper and fiber cable tested and certified with industry-standard Fluke equipment. Test results stored digitally and provided as part of the project close-out package.

VoIP System Configuration

Complete phone system documentation — extension directory, call flow diagrams, auto-attendant scripts, voicemail setup, and admin access credentials. Everything your team needs to manage the system day-to-day.

Circuit Documentation

ISP contracts, circuit IDs, account numbers, SLA terms, escalation contacts, and bandwidth specifications. All in one place so your team isn't searching for information during an outage.

Wireless Coverage Maps

Post-deployment wireless survey showing actual signal strength, channel utilization, and client capacity across every area. Proves coverage meets design specifications.

Network Integration Guide

How the cabling, VoIP, circuits, and wireless tie into the broader network architecture — VLAN assignments, QoS policies, and firewall rules specific to voice and connectivity infrastructure.

Who It's For

Is This Right for You?

New Office Buildouts

Cabling installed during construction when walls are open and costs are lowest. Phone systems and circuits timed to be ready on move-in day — not three weeks after.

Phone System Migration

Moving from legacy PBX to modern VoIP. We handle number porting, feature parity, user training, and the cutover — with the old system running in parallel until the new one is proven.

Cabling Remediation

Existing cabling that's a mess — unlabeled, untested, daisy-chained, or using outdated Cat5. We audit, document, and remediate to bring your infrastructure to current standards.

Multi-Floor & Multi-Building

Fiber backbone between floors and buildings, MDF/IDF design, and distributed telecom infrastructure. Scales from a single floor to a campus environment.

Bandwidth Upgrades

Outgrowing your current internet circuit. We evaluate options, negotiate contracts, coordinate installation, and configure failover — without disrupting your current service.

Warehouse & Industrial

Harsh environments with long cable runs, outdoor wireless, and industrial-rated equipment. Cabling and connectivity designed for dust, temperature, and vibration.

Common Questions

FAQ

Cat6 or Cat6A — what do we actually need?

+

Cat6 supports 10Gbps up to 55 meters and is sufficient for most office environments today. Cat6A supports 10Gbps at full 100-meter distances and is recommended for new construction where the cable will be in the walls for 15+ years. The cost difference is typically 15–20% — worth it for future-proofing in new builds. For retrofits where you're pulling through existing pathways, Cat6 is usually the practical choice.

Should we go with a cloud-hosted or on-premise phone system?

+

Cloud-hosted (UCaaS) is right for most organizations — lower upfront cost, automatic updates, built-in disaster recovery, and mobile apps included. On-premise still makes sense for organizations with unreliable internet, strict data sovereignty requirements, or very high call volumes where per-seat cloud pricing becomes expensive. We'll model both options with your actual requirements.

How many cable drops do we need per workspace?

+

Standard recommendation is 2 drops per workspace (one for the computer, one for the phone or future device). In conference rooms, plan for 4–6 drops. For areas with dense technology (labs, trading floors, medical equipment), we plan per-device. We always recommend 15–20% spare capacity because adding cables after construction is 3–5x the cost.

Can you work with our existing ISP or do we need to switch?

+

We work with any ISP. If your current provider delivers the bandwidth, reliability, and pricing you need — we'll keep them and optimize the configuration. If they're underperforming or overcharging, we'll evaluate alternatives and manage the transition. We're not affiliated with any carrier, so our recommendation is always based on your best interest.

What about cable certification — is that really necessary?

+

Yes, and here's why: an untested cable that 'works' today might fail under load, cause intermittent connectivity issues, or not support PoE for your phones and access points. Fluke certification proves every cable meets the rated standard end-to-end. It's also required for manufacturer warranty coverage on most enterprise cabling systems. We test and certify every run — no exceptions.

Case Study
750-Staff Nonprofit Health Organization
Consolidated IT operations and improved quality without business interruption.
Read Case Study

Ready to Get Started?

Schedule a free consultation to discuss your project scope.

Schedule Free Assessment← Back to All Services